And many of these site visits or “truck rolls’ turn out to be false alarms. A report from the Technology Services Industry (TSIA) found the following:
The percentage of site visits that are unnecessary is
The average cost per site visit is
The most expensive site visits can cost up to
Omega Power enables your team to troubleshoot all power issues from the comfort of their desktop or mobile devices. Gone are the days of unplugging and replugging devices. Instead of driving to a site, devices can be power cycled through our centralized application instantly.
In the event of a network outage, automated workflows execute what your team’s first steps would be. As soon as troubleshooting alerts fire off, automated workflows are triggered to act as your Level 1 response. Modems, routers, or other connected devices are automatically rebooted without your team lifting a finger.
Preventative maintenance becomes a breeze as regularly scheduled reboots prevent devices from slowing down or locking up. Real-time notifications alert if a device crosses a dangerous voltage threshold, protecting your devices from burnout. Schedule devices during off-hours, slow-hours, slow-hours, or whatever hours you prefer.
Include battery backup via Uninterruptible Power Supply (UPS) to keep key devices live in the event of a power outage. Keep essential equipment running for up to an hour so that employees can continue working and customers get serviced.
Enable or disable live alert notifications to keep customers, staff, and stakeholders in the loop. Alert notifications can be customized to update live as systems drop or return back online. Staff have access to a repository of all notifications and actions taken, manual or automated.
Keep backups secure against
cyber attacks
Keep backups secure against
cyber attacks
Keep backups secure against
cyber attacks